Affinity Membership By SATS

The zenith of Affinity, our SATS Affinity Concierge Services offers your esteemed guests with the highest degree of personalised care and attention at all key service touch points, focusing on a “seamless” airport experience from touch-down at Changi till arrival at their place of residence, venue, etc and vice versa.

With the entire service delivery centred at the main terminal, your guests can fully immerse in the “shop-and-dine” experience offered by the various food & beverages, boutiques, etc. outlets at Singapore Changi Airport.

Services at a glance

Arrival

• Warm welcome upon disembarkation from aircraft
• Buggy service to Immigration
• Assistance with Immigration clearance, baggage retrieval and Customs clearance

Departure

• “Breeze through” Premier Check-in facilities
• Assistance with Immigration clearance
• Buggy service to lounge / boarding gate

Premier Check-in facilities are only available for travel on airlines handled by SATS (Low Cost carriers excluded).

Transit

• Warm welcome upon disembarkation from aircraft
• Buggy service to transfer counter for check-in/lounge/ connecting flight

Guests who enjoy traveling in comfort and style may request for a chauffeured limousine to convey them to-and-from the airport. For a truly unique concierge experience, guests are free to customize their very own concierge suite of premium services according to their preferences and needs, as they like it!

Benefits at a Glance

• Personalized care and attention at all key service touch points
• “Seamless” airport experience from touch-down at Changi till arrival at place of residence, venue, etc. and vice versa
• Convenience of pre-arranged airport transfer to-and-from the airport
• Customized service to suit individual passenger needs